Community Resources

The following information may answer some specific questions. As always, our care managers and care navigation team are available to identify resources and information. Email or call 303-377-9774. 

Consult with your local state agency regarding specific employment rights within your state of residence or workplace:


Medicare Resources in Colorado

Colorado residents have access to a variety of agencies and programs to help you understand how to use your benefits, recognize and report Medicare scams or abuse, and appeal denied claims or canceled policies.

Colorado Division of Insurance

The Colorado Division of Insurance regulates insurance policies enforces laws that protect consumers. The State Health Insurance Assistance Program provides you with free, unbiased counseling regarding post-retirement health insurance options. SHIP counselors are volunteers trained to answer questions about Medicare benefits, Medigap and Medicare Advantage Plans, and long-term care insurance. They can also help clarify medical bills and dispute billing errors.

Contact Information: Website | (888) 696-7213

State Unit on Aging

Colorado’s State Unit on Aging oversees programs funded through the Older Americans Act. Through your local unit, you can get in touch with a SHIP counselor to help you sign up for Medicare or go over your benefits and cost-sharing obligations. The unit also provides civil legal services and operates Aging and Disability Resource Centers throughout the state.

Contact Information: Website | (303) 866-5700

Senior Medicare Patrol (SMP) & Medicare Fraud

The statewide SMP program assists you in recognizing, preventing, and reporting Medicare fraud, billing mistakes, and abuse. Through this program, counselors provide free, confidential advice regarding issues such as getting billed for services you didn’t receive, getting charged too much for services your doctor ordered or getting calls from someone trying to sell you a Medicare plan.

Contact Information: Website | (800) 503-5190

Colorado Legal Services

Colorado Legal Services provides free civil legal aid for older adults. Through this agency, you can get help applying for Medicare or addressing billing errors or canceled policies. The agency can also help you identify other public benefits you qualify for, including Social Security and Medicaid.

Contact Information: Website | (303) 837-1313